Importer Obligations During Customs Physical Inspection of Goods

On December 6 2025, Indonesia's Directorate General of Customs announced the duties importers must fulfill when their shipments undergo a physical check. The announcement clarifies the procedural steps required at the customs office.

Importers are required to submit original import documents, permit customs officers to open and examine the cargo, provide samples if requested, and answer any queries from the inspectors. These measures enable verification of product classification, valuation, and compliance with regulations.

Adhering to the obligations reduces clearance delays, prevents fines or seizure, and supports smooth trade flows, contributing to reliable tax revenue and market stability.